PRIVACY POLICY

Last Updated: 25.05.2025.
Effective Date: 25.05.2025.

1. INTRODUCTION

NEOIX PLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.neoix.ai or engage with our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. DATA CONTROLLER

Data Controller:
NEOIX PLC
80 Cheapside
London EC2V 6EE
United Kingdom
Email: privacy@neoix.ai

3. INFORMATION WE COLLECT

3.1 Personal Data You Provide

  • Contact Information: Name, email address, phone number, company name, job title
  • Investment Inquiries: Financial information, investment preferences, risk profile
  • Communication Records: Correspondence, meeting notes, preferences
  • Account Information: Login credentials for investor portal access

3.2 Automatically Collected Data

  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent on site, click patterns, referral sources
  • Cookies and Tracking: As detailed in our Cookie Policy below

4. HOW WE USE YOUR INFORMATION

We process your personal data for the following purposes:

4.1 Legitimate Business Interests

  • Responding to inquiries and providing requested information
  • Developing and maintaining business relationships
  • Improving our website and services
  • Marketing our services (with appropriate consent)

4.2 Legal Compliance

  • Complying with financial services regulations
  • Meeting anti-money laundering requirements
  • Fulfilling tax and reporting obligations

4.3 Contract Performance

  • Processing investment applications
  • Managing investor relationships
  • Providing ongoing project updates

5. LEGAL BASIS FOR PROCESSING

We process your personal data based on:

  • Consent: When you explicitly agree to processing
  • Contract: When necessary for contract performance
  • Legal Obligation: When required by law
  • Legitimate Interests: For business operations that don’t override your rights

6. DATA SHARING AND TRANSFERS

6.1 Third-Party Service Providers

We may share data with:

  • IT service providers and web hosting companies
  • Professional advisors (lawyers, accountants, consultants)
  • Regulatory bodies when required by law
  • Due diligence providers for investment processing

7. DATA RETENTION

We retain personal data only as long as necessary for the purposes outlined in this policy:

  • General Inquiries: 2 years from last contact
  • Investment Applications: 7 years from application date
  • Active Investors: Duration of relationship plus 7 years
  • Marketing Data: Until consent is withdrawn

8. YOUR RIGHTS UNDER GDPR

You have the following rights regarding your personal data:

8.1 Access Rights

  • Request copies of your personal data
  • Obtain information about how we process your data

8.2 Correction and Deletion

  • Correct inaccurate personal data
  • Request deletion of your data (right to erasure)

8.3 Processing Rights

  • Object to processing based on legitimate interests
  • Restrict processing in certain circumstances
  • Data portability for automated processing

8.4 Consent Withdrawal

Withdraw consent at any time (where processing is based on consent)

9. EXERCISING YOUR RIGHTS

To exercise your rights, contact us at:
Email: privacy@neoix.ai
Post: Data Protection Officer, NEOIX PLC, 80 Cheapside, London EC2V 6EE

We will respond to your request within one month.

10. COMPLAINTS

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO): Website: www.ico.org.uk
Phone: 0303 123 1113

11. SECURITY MEASURES

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Access controls and user authentication
  • Regular security assessments and updates
  • Staff training on data protection

12. AUTOMATED DECISION-MAKING

We do not use automated decision-making or profiling that would significantly affect you without your explicit consent.